u7u7u Privacy Policy
How your personal information is collected, stored, and kept secure — the complete u7u7u privacy policy is described in detail here.
Introduction and Purpose
This Privacy Policy ("Policy") has been prepared on behalf of the u7u7u platform ("we", "our"). u7u7u operates a safe and reliable online entertainment platform for users in Bangladesh. This Policy describes how we collect personal information from users of our website u7u7u.cam ("Platform"), what purposes we use that information for, how we keep it secure, and in what circumstances we may share it with third parties.
By registering an account on our Platform or by continuing to use our services, you consent to the terms of this Privacy Policy. If you do not agree with this Policy, please stop using our Platform and contact us at [email protected] for assistance.
What Information Is Collected
We collect various types of information from you. These are described below in three main categories.
2 Identity Information
Information you provide when registering an account:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport number (required during the KYC process if applicable)
- Current address
3 Financial Information
Information related to the deposit and withdrawal process:
- bKash, Nagad, or Rocket mobile banking number
- Bank account number (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Card or bank details are not stored on our servers — the payment gateway processes them directly.
4 Technical Information
Information collected automatically from your device and browser:
- IP address and geographic location
- Browser type and version
- Device identity (desktop / mobile)
- Cookie and session data
- Page visit and click logs
- Access time and duration
Purpose of Data Use
5 Core Service Operations
We use your information for the following purposes:
- Account creation and verification
- Login and security assurance
- Deposit and withdrawal processing
- Bonus and promotion management
- Gaming history and results storage
- 24/7 customer support
- Technical improvement of the Platform
Security and Compliance
We use information for legal and security reasons:
- Fraud and money laundering prevention
- Responsible gaming monitoring
- Age verification (21+ confirmation)
- Account abuse detection
- Meeting regulatory authority requirements
- Dispute resolution and auditing
Cookie Usage Policy
6 What Cookies Are and How We Use Them
A cookie is a small text file that your browser saves to your device from our website. Cookies help us remember your preferences and improve your browsing experience.
u7u7u uses the following types of cookies:
- Essential Cookies: Maintaining login sessions and storing security tokens — the Platform cannot function properly without these.
- Functional Cookies: Remembering your language preferences and your previous game and betting history.
- Analytics Cookies: Understanding and improving how users navigate the Platform.
- Security Cookies: Detecting fraudulent activity and multiple accounts.
You can disable cookies by changing your browser settings. However, some services may not function properly as a result.
Data Sharing and Disclosure
u7u7u shares necessary information only with trusted partners in limited and specific circumstances.
7 Cases of Data Sharing with Third Parties
- Payment Providers: For processing bKash, Nagad, Rocket, and bank transfers.
- Game Providers: Providers such as Pragmatic Play, JILI, PG Soft, and Spribe receive limited data for game delivery.
- KYC/AML Services: For identity verification and money laundering prevention.
- IT Infrastructure Partners: Hosting and server services.
- Law Enforcement Agencies: In cases of valid legal orders or investigations.
What We Never Do
- Sell personal information to third-party advertisers
- Use information for marketing purposes without user consent
- Share financial information with unauthorized third parties
- Provide information to law enforcement without a government order
- Transfer information anonymously or under a changed name
- Store sensitive information unnecessarily
Data Security Measures
8 Our Security Technology
u7u7u applies industry-standard technical and organizational measures to protect your personal and financial information. Our Platform uses SSL (Secure Sockets Layer) encryption, which encrypts all data transmission between your browser and our servers.
- All communications secured with 256-bit SSL/TLS encryption
- Passwords stored using hashing and salting methods
- Two-factor authentication (2FA) option
- Regular security audits and vulnerability testing
- Separate secure environment for financial transactions
- Automated alert system for suspicious activity
- Strict access controls — only authorized staff can access personal information
Data Retention Period
9 How Long We Retain Information
u7u7u retains your information only for as long as necessary. The retention periods for different types of information are listed below:
- While account is active: Profile information, gaming history, and preferences.
- 5 years after account closure: Financial transaction records (as required by regulatory requirements).
- 2 years after account closure: Customer support conversations and complaint records.
- 90 days: Log files and technical data.
- After session ends: Session cookies are deleted automatically.
If legal obligations or dispute resolution require it, relevant information may be retained for a longer period.
Your Rights and Controls
As a registered user of u7u7u, you have the following rights over your own personal information.
10 Data Access and Correction
- Right of Access: You may request to know what information we hold about you.
- Right of Rectification: You may request that incorrect or outdated information be corrected.
- Right of Portability: You may receive your information in a structured format.
Deletion and Restriction
- Right to Erasure: In certain circumstances you may request that your information be deleted (where no legal obligation prevents it).
- Right to Restrict Processing: You may object to your information being used for specific purposes.
- Withdraw Consent: You may opt out of marketing communications at any time.
Protection of Minors
11 Age Limit and Child Protection
u7u7u is operated for individuals aged 21 and above only. We do not knowingly collect personal information from any person under the age of 21.
Age verification is mandatory at the time of account registration. If we become aware that a minor is using our Platform, that account will be closed immediately and all associated information will be permanently deleted.
If you believe a minor is using u7u7u, please contact us at [email protected].
Third-Party Services
12 Disclaimer Regarding External Services
The u7u7u Platform integrates third-party services such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming for game operations. These services have their own privacy policies.
We have no control over the privacy practices of these third-party services and are not responsible for them. We share only the minimum necessary information with them.
- Payment providers process transactions according to their own security standards.
- Game providers may monitor gaming session data to ensure fair play.
- Analytics services collect anonymous statistics to help improve the platform.
Policy Changes & Contact
13 Policy Update Process
We may update this privacy policy from time to time. For significant changes, we will:
- Post a special notice on the website
- Send a notification to your registered email
- Update the "Last Updated" date at the top of the page
Continued use of the platform after changes indicates that you have agreed to the new policy.
Contact Us
Contact us for any questions or requests regarding this privacy policy:
- 24/7 Live Chat (in Bengali)
- [email protected]
We typically respond to emails within 1–3 business days. For urgent matters, please contact us directly via live chat.
Your privacy is our top priority
Your personal information is kept secure at u7u7u. We are committed to earning your trust through SSL encryption, strict access controls, and transparent policies.